The People Paradox: Human Nature’s Impact on Digital Transformation

I believe the answer is simple. They fail not because digital transformation is a function of technology but because it is primarily a function of people and whilst companies need smart, diverse & innovative teams of people to collaboratively drive their organisations forward, these are also the same characteristics that paradoxically hold teams back from getting anything done.

The people paradox

In other words, the qualities required for success are the same qualities that undermine success in achieving organisational goals like digital transformation.

Team sizes have become really bloated

Organisations can fall into the ‘intelligence trap’

People fear change to their own kingdoms

Lessons in people and collaboration

In conclusion



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